Terms of Service

1. Agreement to Terms

Welcome to Martyn Lawn Estates. By accessing or using this website, communicating with our estate agents, or using our conversational AI Property Assistant, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

If you do not agree with any part of these terms, please refrain from using our website and services.

2. About Martyn Lawn Estates

Martyn Lawn Estates Ltd is an independent estate agency registered in England and Wales. We provide residential sales, lettings, property management, and market appraisal services across Surrey and the South East.

Our registered office is at 15 High Street, Guildford, Surrey, GU1 3AJ. We are proud members of The Property Ombudsman (TPO) scheme and adhere strictly to their Consumer Code of Practice.

3. Property Particulars & Disclaimers

While every effort is made to ensure that all property details, photographs, virtual tours, and descriptions displayed on our website are accurate and up to date:

• General Guide Only: Property particulars are prepared as a general guide only. They do not constitute any part of an offer or contract.
• Measurements & Boundaries: All room dimensions, square footage figures, site plans, and plot boundaries are approximate and provided solely for illustrative purposes. Prospective buyers or tenants must satisfy themselves by inspection or survey.
• Fixtures, Fittings & Services: Mention of any appliances, central heating, plumbing, electrical installations, or services does not imply they are in working order or tested by Martyn Lawn Estates.
• Planning & Regulations: Reference to alterations or particular use of any property does not imply that required planning permissions, building regulations, or listed building consents have been obtained.

4. AI Property Assistant & Search Tools

Our website includes an intelligent Property Assistant and automated search functionality designed to help visitors explore properties and answer initial inquiries:

• Conversations, suggestions, and automated valuations provided by the assistant are for initial informational guidance only.
• The Property Assistant does not provide legal, surveying, or regulated financial advice. All formal offers, tenancy applications, and property negotiations must be confirmed directly with our licensed property specialists.
• While we strive for high accuracy, automated search results may occasionally reflect listings that are under offer, subject to contract, or recently withdrawn.

5. Market Appraisals & Valuations

Valuation estimates requested through this website or provided during preliminary consultations are marketing appraisals representing our professional opinion of prevailing market conditions in Surrey.

These appraisals do not constitute a formal structural survey or a RICS Red Book valuation. Where a formal valuation is required for mortgage, probate, or tax purposes, we recommend appointing an independent RICS Registered Valuer.

6. Anti-Money Laundering (AML) Compliance

In accordance with the Money Laundering, Terrorist Financing and Transfer of Funds Regulations 2017 and HMRC guidelines, we are legally required to verify the identity and source of funds for all purchasers, vendors, and landlords.

Prospective buyers will be asked to provide certified photographic identification, proof of address, and documentation verifying the source and availability of funds prior to formal sales memorandums being issued.

7. Intellectual Property Rights

All content on this website — including text, architectural photography, floor plans, graphics, logos, video tours, and software — is the property of Martyn Lawn Estates Ltd or licensed to us by third parties and is protected by UK and international copyright laws.

You may print or download extracts for personal, non-commercial reference only. You may not republish, distribute, scrape, or commercially exploit any material without our express written consent.

8. Limitation of Liability

To the fullest extent permitted by English law, Martyn Lawn Estates Ltd excludes all liability for any indirect, special, or consequential loss or damage arising out of your access to, or use of, this website and any information contained herein.

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any liability that cannot be excluded under applicable law.

9. Governing Law & Jurisdiction

These Terms of Service and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions or concerns regarding these Terms of Service, please contact our team: